Anua Heartleaf 70 Intense Calming Cream 50ml
Anua Heartleaf 70 Intense Calming Cream 50ml
What's in the box?
What's in the box?
1 Unit of product, with packaging and accessories included.
Specification?
Specification?
Quality Checked for Excellence?
Quality Checked for Excellence?
All our products undergo rigorous quality inspections to ensure they meet the highest standards. Each item is carefully examined for defects, guaranteeing that you receive only the best. Your satisfaction is our priority!
Shipping?
Shipping?
Processing Time for UAE & KSA: 1-2 Days
Refund & Replacement Policy?
Refund & Replacement Policy?
Initiation
To request a replacement, please send a video of the faulty or damaged product to our customer support team within the eligible time frame. If the product is confirmed faulty, choose one of the following options:
Option A
Ship the product in its original packaging (including all accessories) to:
Tazah Global LLC,
Warehouse # 13, Plot # 4488,
Al Sajaa Industrial, Sharjah, UAE
We will send your replacement free of charge within 2 working days of receipt.
Option B
We will schedule a pickup within 14 working days for a replacement. Please pack the product in its original packaging for the courier.
Note: No replacements for "change of mind."
Refund Policy
We do not offer refunds.
Contact Us
For questions regarding our Replacement Policy, please reach out to:
Mailing Address:
Warehouse # 13, Plot # 4488,
Al Sajaa Industrial, Sharjah, UAE
Keep your order information handy for processing your request.
FAQ's✧
1. What payment methods do you accept?
We accept a variety of payment methods, including MasterCard, Visa, American Express, PayPal, and convenient Cash on Delivery (COD) for your ease.
2. How can I track my orders?
Once your order is shipped, you'll receive a tracking link via email or WhatsApp. Simply click the link to see the current status and estimated delivery date of your package. You can also log in to your account on our website and check the "Order History" section for real-time updates.
3. What is your return policy?
You can return items within 5 days of delivery for a full replacement, provided the item is unused and in its original packaging. For more details on returns and exchanges, please refer to our Return and Exchange page.
4. Are the products on your website authentic?
Yes, all products on our website are 100% authentic and sourced directly from trusted suppliers. We prioritize quality and authenticity to ensure our customers receive genuine items with every purchase.
5. What if my item is damaged during shipping?
If your item arrives damaged, please take a snapshot or video of the damaged product and contact our customer support team within 48 hours of receiving the package. We'll assist you in processing a replacement or a full refund to ensure a hassle-free resolution.
6. What is your commitment to customer satisfaction?
Customer satisfaction is our top priority. We are dedicated to maintaining great quality control, ensuring faster shipping, and offering competitive prices on all our products. Your happiness with our service and products is what drives us!
7. How Can I Report a Problem with My Order?
To report a problem with your order:
- Contact Customer Support: Reach out via email, phone, or live chat.
- Provide Order Details: Share your order number and a brief description of the issue.
- Attach Documentation: Include any relevant photos or documents if needed.
- Follow Instructions: Our team will guide you on the next steps.
We’re here to help resolve any issues promptly!
We deliver on time✧
We deliver the product as per committed time.
Safe & secure ✧
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Free Shipping ✧
Worldwide
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7 Days Return ✧
Easy Return Process
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Cash on Delivery ✧
Pay at Your Doorstep
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Secure Payment ✧
100% secure payment
CUSTOMER FEEDBACK ✧
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Perfect for Baby!
My baby loves the macramé swing chair. Adorable and very safe.
Calla Harris!
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Stylish & Practical!
Bought the handcrafted bag, and it’s both stylish and practical. Great buy.
Eliana Davis!
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Simply Iconic!
The Icon Collection pieces are stylish, elegant, and a perfect fit for any outfit.
Zara Collins!
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Timeless Style!
The Icon Collection is stunning! Each piece adds a luxe touch to my look.
Nadia Bennett!